




What Can Counseling Help You With?
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O Sometimes, life’s challenges feel like waves too big to handle alone. In our confidential space, you can pause, reflect, and begin to chart a new course.
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Counseling can support you in:
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Strengthening problem‑solving & communication skills so you feel heard and understood
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Building healthier coping strategies for stress, grief, or anxiety
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Navigating relationship struggles, trauma, and loss with compassionate guidance
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Clarifying difficult personal, relational, or career decisions with a fresh perspective​
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More than advice, counseling is a true partnership. Together, we work through your challenges free from judgment—helping you find calm, clarity, and the balanced life you envision.
Your First Visit: What to Expect​
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O Your first session is the beginning of your story’s next chapter. It’s where we learn about your journey so far—and begin mapping out where you want to go.
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Here’s what will happen:
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Intake & Paperwork
You’ll complete a brief packet (HIPAA consent, confidentiality statements, and your reason for seeking therapy). -
Process Overview
Your therapist will walk you through how sessions work and answer any questions you have. -
Bio‑Psycho‑Social Assessment
We’ll discuss your concerns, history, health, family, and environment to get a full picture of what you need. -
Customized Plan
Based on our conversation, we’ll outline a tailored plan or connect you with a specialist if it’s a better fit.
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Your comfort and understanding are our top priorities. We’re here to walk with you, every step of the way.
Is Counseling Confidential?​
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O Trust grows in a space where your story is safe. We honor that trust by upholding the highest standards of privacy.
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All session information is protected under HIPAA and state law—unless:
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There is an imminent risk of harm to yourself or others
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There is suspected abuse of a child, elder, or vulnerable adult
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You provide written consent to share information
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Your privacy is essential to our work together. Transparency and respect form the foundation of every session.
Investment in Your Wellbeing​
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O Choosing counseling is an investment in yourself. Below is our transparent rate schedule and accepted insurance plans.
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Session Rates
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Initial Session (60–90 mins): $165
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Individual Session (55 mins): $140
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Couples/Premarital Session (55 mins): $160
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Group Counseling: $65 per session
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Insurance Accepted
Blue Cross Blue Shield • Aetna • Cigna • UnitedHealthcare • TriCare
(Out‑of‑network clients receive reimbursement statements; verify benefits before booking.)
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Payment Methods
Full payment is due at the start of each session. We accept cash, checks, and major credit cards.
Rescheduling & Emergency Resource​
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Life can be unpredictable—so can crises. We’ve outlined our rescheduling policy and immediate resources below.
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Rescheduling & Cancellations
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Please give 24 hours’ notice to cancel or reschedule.
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Cancellations under 24 hours or no‑shows incur a $90 fee, charged to the card on file.
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In Case of Emergency
If you feel unsafe or in crisis, please seek help immediately:
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Call 911 or go to your nearest emergency room
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Presbyterian Behavioral Health Access Line: (704) 384‑4255
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CMC Behavioral Health Emergency Center: (704) 358‑2800
Note: Voicemails and emails are not monitored for emergencies.





